MCF 2023 FAQ

REGISTRATION

Who
is MCF2023 for?

Currently
active IOGKF members.

Where
is the event being held?

MCF
2023 will be held at the Holiday Inn – Burlington Hotel & Conference Centre on 3063 South Service Road,
Burlington, Ontario, Canada

What
do the different ticketing prices mean?

There
are different prices depending on the number of days and after-training events that you chose to participate
in.

Are
early bird discounts available?

Yes.
Please review the registration page for specifics. Registering by the early bird deadline is a little cheaper and it
allows you to reserve a t-shirt in your size

How
can I buy tickets and what form of payment is accepted?

You
can purchase tickets online from our registration site using a credit card. Alternatively you can purchase at the
event using either credit card, debit card or cash. Please note that purchasing at the event will result in slightly
higher training fees. Please review the registration page for specifics.

Can
I purchase my ticket onsite the day of the event?

Yes,
you can purchase at the event using either credit card, debit card or cash. Please note that purchasing at the event
will result in slightly higher training fees. Please review the registration page for specifics and note that
Sayonara Party tickets cannot be purchased on-site, and must be pre-ordered prior to MCF2023 starting.

Can
I pick and choose training dates?

Yes,
you can pick the sessions that you wish to attend and pay accordingly. Attendance will be monitored to ensure you
attend what you have registered for.

If
I book my ticket online, how do I collect my ticket?

Upon
arrival at MCF2023, please check in at the registration desk where you will receive your registration
identification. If you have pre-registered, please have your QR confirmation code ready. Please only attend the
events that you have registered and paid for.

How
secure are my credit card details?

We
are using the Square payment platform, which is PCI compliant.

Where
can I review my registration information?

Your
registration information can be reviewed on the Eventbrite site.

Can
I get a refund if I change my mind about attending?

Yes,
refunds are available. Refund processing times will vary, and you must request a refund prior to attending the
event.

If
MCF2023 is cancelled, how do I get a refund?

In
the unlikely event that this event is cancelled, participants will receive an automatic refund.

I
booked the wrong training dates; can I change?

Yes,
you can change your training registration. Prior to MCF2023 starting, please contact us at mcf2023.info@gmail.com.
During MCF2023 please see the registration desk, ideally in the mornings.

I
can’t pay by credit card; is there an alternate payment method?

We
will accept cash and debit cards at the event. We do NOT accept PayPal, etransfers or cheque.

TRANSPORTATION

Directions
to / from Toronto Pearson Airport:

Taxis
are available for hire by following the signs. The flat rate to the Oakville / Burlington area varies between $70 –
$95 CAD. This is the fastest route.

You
can arrange Uber pick ups at YYZ through the Uber app. Please note the YYZ airport
surcharge.

Alternatively,
you can take two separate train services. First, from Pearson Airport take the UP
Express
($12.35) to Union Station. At Union Station transfer to the Go Train service (signage is clear). If staying at the
Holiday Inn*, you will take the Lakeshore
West line
($12.30) from Union Station and use the Burlington
Station
as your last stop. From there a taxi will be needed to your final destination ($varies). This route will take longer
(2 hours if well connected), but cost less. Please note that if you have not used the Go Train before, at Union
Station train track numbers for your line are only identified 10 minutes prior to departure, so please pay attention
to the notice boards. *If staying in Oakville, or other areas, you will still take the Lakeshore West line,
however your stop may vary.

Directions
to / from Hamilton Airport:

There
is no useful train service from Hamilton Airport, taxis or Uber are your only option.

ACCOMMODATION

Is there preferred accommodation I can book?

Yes, please consider the Holiday Inn – Burlington Hotel & Conference Centre where a special rate has been secured.

3063 South Service Road, Burlington

Website: www.hiburlington.ca

Phone: 905-639-4443

Please book yourself and note the below.

Booking ID Number: 1969452
We have a limited number of rooms set aside – 2 queen beds $138 CAD per night for up to two people $10 more for third or fourth.
Make sure you mention the event name and ID number to qualify for the special rate. Special room rate covers Thursday night through to Monday morning.

I booked at the suggested hotel. Are there any shuttles organized to transport me to the event?
Unfortunately the hotel does not offer airport shuttle service. Please refer to the Transportation section for directions.

Is there a charge to park at the hotel?
There is no charge to park at the hotel

I wish to find a partner to share rooming costs. Can you help me?

Yes, please email mcf2023.info@gmail.com with your details, and as we get requests we will actively work to match partners as quickly as possible. We will gender match partners and you will have an opportunity to agree: the actual hotel booking will still be made by yourself. We will do our best, but cannot guarantee a match.

DURING THE EVENT

Where
can I find information about the MCF2023 agenda and schedule?

Please
visit: https://iogkf.ca/events/miyagi-chojun-festival-2023/

Where
do I go to check in?

Signage
will direct you to the registration desk. Please check in to submit your IOGKF passport (for attendance stamping)
and receive your pass to enter the event and Sayonara Party access ticket if you have registered to attend the
Sayonara Party.

Can
I buy a ticket on-site?

Yes,
you can, at the registration desk. Please note that we will have forms and waivers for you to complete on paper. We
will accept payment by credit card or cash. You will only be able to register for training on-site. Purchasing
Sayonara Party tickets must be done in advance as we need to provide numbers to the hotel: Sayonara Party tickets
will not be available for purchase after October 20, 2023.

If
I lose my ticket, where can I get a replacement?

Please
take care not to lose your event pass. If you need a replacement, please see the registration lead coordinator.
Please have your Eventbrite proof of purchase ready. Note: event passes paid for in cash and any Sayonara tickets
(cash or charge) cannot be replaced.

Should
I bring my own water bottle?

Absolutely
we encourage participants to bring their own refillable water bottles. Water will be available to refill your
bottles from fountains and from water stations around the training room.

Will
lunch be available on the full-day training sessions (Friday and Saturday)?

Please
prepare your own lunch and snack items as lunch will not be provided by MCF2023. Adequate break time to eat has been
built into the training sessions. Please note the hotel restaurant is only open for breakfast and dinner.

Can
I take pictures during training?

Please
do not take pictures during training. We have professional photographers on-site who will take pictures.

How
can I find help?

Individuals
who can assist will be wearing arm bands to identify them as volunteer staff. Volunteer staff will be wearing bright
yellow
arm
bands. Please note that photographers and videographers will be wearing blue
arm
bands: this is to identify them as legitimately taking images, they will not be able to address event questions.
.

Is
there a dress code for MCF2023?

During
training, gradings, etc, obviously your Gi.

The
Welcome Reception and Sayonara Party are smart casual. Formal wear is not required.

Where
is the Sayonara Party being held?

The
Sayonara Party will be held at the event hotel. Signage will be clear: it will be in the main training hall. Please
present your Sayonara Party ticket to gain entry to this event.

Does
the Sayonara Party ticket include food and
beverages?

No.
The Sayonara Party ticket covers a buffet dinner only. If you wish to purchase alcoholic or other drinks, the bars
accept cash, credit card or debit card. Gratuity for drinks is
already included in
the drink price at the Sayonara Party. Drinks purchased from the public hotel bar do not include gratuity.

Please
do not approach the buffet before the Head Table has, and until your table number is called.

How
does payment at the Welcome Reception work?

We
have arranged a set menu at Boston Pizza. Individual attendees will pay for themselves as they go, including their
own beverages.

Where
is the Welcome Reception being held?

Boston
Pizza

3120
South Service Road, Burlington

This
is a 6 minute walk from the hotel.

We
will be asking for your RSVP in the weeks prior to MCF.

Are
there restaurant options around the hotel?

Apart
from the restaurant in the hotel, yes, there are many restaurants in the area. Within walking distance are:

POST EVENT

Will
I get a certificate or some recognition for attending?

Please
be sure to bring your IOGKF passbook and submit it when you check in at the event. Passbooks will be stamped during
registration.

Will
my picture or video be used publicly?

Yes,
photographers and videographers will be present and there is the possibility that your image will be used. During
registration you will indicate whether you approve (or not) the use of your image on IOGKF social media.

My
question / concern is not covered on this FAQ site.

Please
send any questions before, during and after MCF2023 to mcf2023.info@gmail.com